minobet Platform Privacy Notice

This page describes what we collect when you use minobet and how we keep that data protected. Our privacy policy applies to all users who access our sportsbook, casino, live-dealer tables, slot games, and esports markets through our platform. We collect personal data to verify your identity, process deposits and withdrawals, settle disputes, and comply with legal obligations where our service operates.

We store account data, transaction history, payment details, and identity documents securely. Our servers may sit outside your jurisdiction; by using minobet, you consent to data processing outside your country. We do not sell personal data to advertisers or brokers. We share information only with payment processors, identity-verification providers, and legal authorities when required by law.

Our users are responsible for verifying that their access and use of minobet comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

Our minobet data collection

We collect your email address, mobile number, date of birth, legal name, and residential address during account registration. We ask for these details to verify your identity, prevent duplicate accounts, and contact you about account activity or legal compliance. When you deposit, we record the payment method, amount, date, and time. When you request withdrawal, we collect balance confirmation, payment details, and KYC status for review.

We also collect transaction history from your time on minobet, including football markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables, slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports activity (Mobile Legends, Free Fire, PUBG Mobile). We record IP address, device type, browser, and access time. This helps us detect fraud, troubleshoot technical issues, and understand how users navigate our platform.

Our minobet identity verification

When you open an account, we request government ID, proof of address, and payment-method ownership proof. We use a third-party identity-verification provider to confirm these documents. The provider checks documents against official records and fraud databases. We store copies of your documents in encrypted form. You can request document deletion after account closure, subject to legal retention requirements.

If your documents fail verification, we may ask for resubmission or contact you for clarification. We do not approve withdrawals from unverified accounts. If verification fails repeatedly, we may suspend the account temporarily or permanently.

Our minobet payment data and processors

We accept deposits through DANAe-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and other supported payment channels in Indonesia and supported regions. When you deposit, your payment details go directly to the payment processor, not our servers. We receive only a confirmation that the deposit succeeded. When you request withdrawal, we send your payment details to the processor to settle the funds.

Payment processors store your data according to their own privacy policies. We do not control their data handling. We require processors to encrypt data in transit and at rest. You should review the payment processor's privacy notice before choosing a method.

We keep payment data separate from game data and share it only with authorized processors for settlement and fraud detection.

Our minobet cookies and tracking

We use cookies to keep you logged in, remember your preferences, and track page visits. A session cookie ends when you close your browser. A persistent cookie stays on your device and helps us recognize you on your next visit. You can disable cookies in your browser settings, but some minobet features may not work properly without them.

We also use analytics tools to see which pages users visit most, how long they stay, and where they come from. This helps us improve our platform. We do not track you across other websites.

Our minobet data retention and your rights

We keep your account data, transaction history, and documents for as long as your account is active and for a period after closure to comply with legal and financial reporting requirements. We may retain anonymized data longer for statistical purposes. You can request access to your personal data, correction of inaccurate details, or deletion of dormant accounts by contacting support.

We will respond to data-access requests within a reasonable timeframe, subject to legal verification requirements. We may ask for identity confirmation before releasing sensitive data. We do not provide data downloads in formats other than CSV or PDF.

Our minobet security and breach disclosure

We use encryption, firewalls, and access controls to protect your data. We conduct regular security audits and penetration tests. Our staff sign confidentiality agreements. We do not store passwords in plain text; we hash them with strong algorithms. If we discover a data breach affecting your account, we will notify you and any relevant authorities as required by law.

We cannot guarantee absolute security. No online system is non-specific info safe. If you suspect unauthorized access, change your password immediately and contact our support team.

Our minobet third-party disclosure and contact

We do not sell, rent, or trade your personal data to marketers, data brokers, or advertisers. We share data only with: payment processors (to settle deposits and withdrawals), identity-verification providers (to confirm documents), legal authorities (if required by law or court order), and our service providers (who sign data-protection agreements). We do not sell data across borders for profit.

If you have questions about our privacy policy, need to request data access, or want to report a concern, contact our support team. We handle privacy requests within business days. You can also request a formal Data Subject Access Request if you are in a jurisdiction with data-protection laws such as GDPR. Our privacy policy may change; we will notify you of major updates by email or account notice.

• We collect email, phone, name, address, payment details, and transaction history to verify accounts and process withdrawals.
• We store data in encrypted form and do not share it with advertisers or data brokers.
• You can request access, correction, or deletion of your data by contacting support.